How inquiry and website information is handled.

Information you provide directly

If you contact Hill Country Web Works by email, phone, or the website contact form, information such as your name, email address, business details, and message contents may be received and used to respond to your inquiry.

Contact-form submissions are processed through a hosted third-party form service before being delivered for review and reply.

How information is used

• To respond to inquiries and service requests
• To evaluate project fit, support needs, or technical issues
• To communicate about possible services, next steps, or follow-up questions
• To maintain basic records related to inquiries and business communication

Website data and analytics

The site may collect limited technical information through standard hosting logs, such as IP address, browser type, and page requests. If privacy-friendly analytics are enabled later, that implementation will be used only to understand site usage and improve the website experience.

Sharing of information

Hill Country Web Works does not sell personal information. Inquiry information may be shared only when reasonably necessary to operate the website, respond to a service request, comply with the law, or protect business operations.

That can include sharing inquiry details with website hosting providers, hosted form processors, email services, or similar operational vendors used to receive and manage contact requests.

Retention and security

Reasonable steps are taken to protect inquiry information, but no internet transmission or storage method can be guaranteed as completely secure. Information is retained only as long as reasonably necessary for communication, service evaluation, business records, or legal obligations.

Contact

Questions about this policy can be sent to robert@hcww.net.